Privacy Policy
Effective Date: August 30, 2025
This Privacy Policy describes how Silvia Chapa (the "Company," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website at SilviaChapa.com and use our services.
1. Information We Collect
We may collect the following types of personal information from you:
-
Contact Information: Name, email address, phone number, and mailing address.
-
Financial Information: Information necessary for tax preparation, such as your Social Security Number, income, deductions, and other financial data.
-
Usage Data: Information about how you access and use our website, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To provide and maintain our income tax services.
-
To communicate with you, respond to your inquiries, and provide customer support.
-
To process payments for our services.
-
To ensure compliance with legal and regulatory obligations.
-
To improve our website and services.
-
To send you updates or marketing materials (with your consent).
3. Disclosure of Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
-
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and website hosting.
-
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request from a government authority.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. Please contact us using the information below to exercise these rights.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Silvia Chapa Income Tax Services Phone: (760) 398-7567